the Lisbon cheat sheet nobody hands you at the airport

Things I wish someone had told me before my first trip instead of after.

01
Viva Viagem card - buy it, it's not optional
€0.50 for the card itself, then load pay-as-you-go credit ("zapping") in €3-40 increments. cuts tram fare almost in half vs paying onboard
02
Card can only hold one ticket type at a time
load a 24h pass and you can't also add zapping credit until the pass runs out. pick one before you tap
03
Tram 28 - ride it, but not from the start
board mid-route, not at Martim Moniz. that stop has 30+ minute queues in high season and it's the most pickpocketed ride in the city
04
The hills are not a metaphor
wear actual shoes. take an Uber up a hill and walk back down, not the other way around
05
Tipping is not expected, rounding up is normal
5-10% at a sit-down meal is generous, not the baseline. bar and café staff genuinely don't expect anything for just a drink
06
Pastéis de Belém vs pastel de nata everywhere else
Belém is the original, recipe's a guarded secret, but a good nata anywhere in the city still counts. don't queue 45 min out of principle
07
Alfama's alleys will break your phone's GPS
gate-checked once, never again trusting a walking route through there without downloading the map offline first
08
Sunday morning "free museums" don't apply to tourists
the free-until-2pm window at national museums needs a Portuguese resident ID at the desk. everyone else pays the normal ticket
09
Ginjinha is served in a chocolate cup or a plastic cup, ask which
chocolate cup costs more, you eat it after, worth doing once
10
Uber and Bolt both work fine, compare prices, they differ more than you'd think
11
Check the date on any "best miradouro" list you find
half of them recommend spots that are now fenced off for construction. this happens constantly
12
Sunday is a bad day to plan around small shops
a lot of family-run places close, not just the big chains

Or start a list of your own. Free, it takes a minute.